Why does my eSIM show Hutchison HK when activating?

After completing setup in eSIMNum, you may see a message like “Your eSIM plan with Hutchison HK is ready to use.” This appears because your eSIMNum plan is provided through Hutchison HK, a trusted mobile network operator.

Hutchison HK is one of Hong Kong’s leading carriers, known for:

• Reliable network coverage across Hong Kong and selected international roaming areas
• Fast and stable data connections, including 4G and 5G support
• Flexible and convenient data plans for both local and international users

This message does not affect your eSIMNum plan—your eSIM is ready for activation and can be used immediately once you follow the activation instructions.

For help with activating your eSIM, please refer to our activation guide or contact our support team.