Why is my eSIM not connecting to the internet?

If your eSIMNum plan is not connecting to the internet, your device may not have completed mobile network registration or certain required settings may not be enabled. This is common when using a new eSIM, switching countries, or relying on roaming networks.

eSIMNum works on most major networks worldwide. If your connection is not established, please select your device type below and follow the tailored troubleshooting guide:

• iOS (iPhone)

How to resolve iOS eSIM no net problems?

Learn how to confirm activation, enable roaming, check network settings, configure APN, and reset network functions specific to iPhone.

• Android

How to resolve Android eSIM no net problems?

Follow Android-specific steps to verify your eSIM status, mobile data settings, preferred network mode, APN configuration, and manual carrier selection.

• Google Pixel

How to resolve Google Pixel eSIM no net problems?

Pixel devices have unique cellular settings. Follow our guided steps for SIM configuration, roaming, APN setup, and network registration.

If you still cannot connect after completing the troubleshooting steps for your device, please contact eSIMNum Support with your device model, country of travel, and eSIM ICCID so we can assist you further.